Millennials bored by low-level service jobs say bring it on — automate their jobs, please.
And advanced technology is doing just that in spades — with some 2.5 million jobs at risk in New York City alone because of artificial intelligence, according to a study by Oliver Wyman Forum.
“I see it as a benefit, which is a different perspective than many in the older generation,” said Acamea Deadwiler, a 30-something writer and author based in Las Vegas who recalls being dazzled by the automated mail carts that replaced humans at her former workplace.
“They could move on and off the elevators, and drop mail at your desk — it was pretty cool,” she told The Post. “But when I told older members of my family, they were appalled at the idea people could be put out of work because of this technology.”
Deadwiler is one of a growing number of millennials who enthusiastically support more work automation — especially of the boring parts.
That puzzles some analysts, since that generation is so heavily in debt, saddled by an average of more than $30,000 in student loan balances. Plus many millennials are in low-paid service jobs that could soon be eliminated by bots.
The explanation for their fervor may lie in a new survey by global outsourcing company SKYES.
It shows that millennials believe they have personally benefited from tech advances more than older workers do.
While a large majority of American workers overall says technology has not yet helped them with the drudgery of mind-numbing labor, more than 41% of 25-to-34-year-olds say they have been “assisted” by an automation program at work in 2019 — nearly twice as many as workers aged 54 and older.
“Today’s younger generations are digital natives, immersed in tech from childhood, making them well-acquainted with how to augment their lives with technology,” Ian Barkin, chief strategy officer at SYKES, told The Post.
New York City may be the epicenter of this labor force transformation.
Among 105 global cities in the Oliver Wyman Forum study, New York ranked among the top three most prepared for the introduction of more artificial intelligence in the workplace.
Some millennials in New York and other trendsetting cities like San Francisco may be holding out for a government-funded universal basic income (UBI) — a guaranteed handout for unemployed workers replaced by bots, analysts say. More than half of US millennials support UBI programs, according to a Gallup poll.
“Surely, one could argue that there’s a Hollywood element to this,” said Barkin, attempting to sum up the young US mindset. “Young adults are inundated with media that normalizes our lives, augmented by technology.”
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January 05, 2020 at 09:09AM
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Millennials raised on tech are fine with it replacing them - New York Post
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